How it works

Concierge Shopping, Made Personal

Browse at your own pace. When something catches your eye, send us your selections. One of our concierge specialists will review your requests and contact you personally to confirm availability, tier, shipping, and next steps.

1. 01

   Create your complimentary account

   Create your complimentary private account and complete your Lux Profile. Tell us your favorite houses, the sizes you carry, the colors and hardware you love, and the quality tier and range that feel right. Finish every step and we will add $10 Lux House Dollars to your account as a thank you. Your concierge uses every detail to suggest pieces chosen just for you.

   Create Your Complimentary Account

2. 1. 02

      Explore the catalog

      Browse new arrivals, curated collections, and selections chosen from your Lux Profile preferences. Click the heart on anything that catches your eye; your favorites help us learn what you love and shape future recommendations just for you.

   2. 03

      Choose your details and submit

      Select available sizes, colors, and finishes, then send your selections securely. No payment or card information is collected.

   3. 04

      Hear from your concierge

      A specialist contacts you personally within 24 hours to confirm availability, tier, final pricing, shipping, and next steps. We pride ourselves on personal service and exceptional quality.