How Concierge Shopping Works
The Lux House is a private catalog with personal service. Nothing is purchased on this site — you tell us what you love, and we take it from there.
Step 1
Browse the catalog
Look through handbags, jewelry, watches, shoes and sneakers. Save anything that speaks to you.
Step 2
Build your bag
Add pieces and choose options such as size or colorway. Your bag is saved to your account.
Step 3
Submit your request
Send us your selections with your contact details. No payment is collected and no card is asked for.
Step 4
We reply personally
We confirm availability, final pricing, shipping and next steps with you directly.
Submitting a request never charges you and never guarantees availability. Read the full request process.